CSC Digital Seva Portal: Services, How to Register, Contact

Digital Seva Portal

The CSC Digital Seva Portal (Kendra) helps people residing in rural areas with limited to zero internet access to avail Government to Citizen (G2C) services. Citizens can also apply for various certificates online.

Table of Contents

Overview of CSC Digital Seva Kendra

SchemeCommon Service Centre
Launched byGovernment of India
Official websitehttps://register.csc.gov.in/
ObjectiveDelivery of CSC services online
BeneficiariesIndian citizens

What is CSC Digital Seva Portal?

The government launched the Common Service Centre (CSC) under the Digital India Programme to smoothly deliver essential public utility services to Indian citizens. CSCs are also known as Digital Seva Kendra. These are developed by the Ministry of Electronics and Information Technology.

Through the CSC Digital Seva Portal,

Objectives of the CSC Scheme

Following are the objectives of CSC Digital Seva:

  1. Establish a self-sustaining network of CSC centres in 2.5 lakh Gram Panchayats of India.
  2. Deliver a large bouquet of G2C e-services through a single platform.
  3. Promote the government’s social and welfare programs.
  4. Offer services to private sectors as well.
  5. Increase the sustainability of Village Level Entrepreneur (VLE) by sharing the maximum commission with them.
  6. Create new rural employment and encourage rural entrepreneurship and women’s participation as VLE.

Registering for CSC

The CSC Digital Seva scheme is implemented in the Public Private Partnership (PPP) framework. This means that you can register yourself under CSC and open a portal in your region if there isn’t one. You need to meet certain criteria to register for the portal.

Structure of the CSC Scheme

The Public Private Partnership (PPP) model is based on a 3-tier structure:

  1. The State Designed Authority (SDA) is responsible for managing and implementing CSC services across the state.
  2. The Service Center Agency (SCA) is responsible for setting up the CSC and deciding their locations. They have an important role in promoting CSCs in rural areas. They can carry out various promotion campaigns at the state or local level.
  3. The Village Level Entrepreneur (VLE) is the CSC portal operator.

The VLE operates the CSC portal. The aim is to have at least one CSC portal in each gram panchayat. At the state level, the responsibility of hiring and managing the VLE is with private companies called SCA. The qualifications to become a VLE are kept minimal to encourage participation. The higher the participation, the greater will be the success of the scheme.

Types of Digital Seva Kendra registrations

  1. Common Service Centre (CSC) – Village Level Entrepreneur (VLE)
  2. Self-Help Group (SHG)
  3. Rural Development Department (RDD)

Eligibility criteria for CSC Digital Seva registration

Though the process to register for a Digital Service Centre is entirely free, you must fulfil the following eligibility criteria:

  1. You must be a local in the region where you wish to open a CSC, i.e. a resident of the region.
  2. You must be at least 18 yrs old.
  3. You should have completed a Telecentre Entrepreneur Course (TEC) in order to register as a VLE.
  4. You must have completed at least class 10.
  5. You should have an email ID and a valid mobile number.

Documents required for registration

If you wish to register under a Self-Help Group (SHG), you must have a registration code stating your selection as an SHG.

Prerequisites to open a CSC Digital Seva Portal

Individuals are allowed to open a CSC portal if they tick off the following conditions along with the eligibility criteria mentioned above:

  1. You must own a space that is easily accessible to the public.
  2. KIOSK services must be available to the public from 8 AM to 8 PM.
  3. End-user services for all individuals must be delivered by the centre.

The person in charge of the centre must ensure that services are delivered effectively. In order to do so, the following is required:

  1. Two or more computers – Licensed Operating System, 1 GB RAM, 500 GB Hard Disc, and other specifications
  2. Printer
  3. Digital camera
  4. Webcam
  5. Scanner
  6. Registration for CSC Seva Portal

To register on CSC Digital Seva Portal, you must fulfil the eligibility criteria, document list, and basic requirements, such as a computer system with proper internet connectivity.

How to register for CSC?

Step 2: Click on CSC registration. You will be redirected to https://www.register.csc.gov.in.

Step 3: Click on ‘Click here to Register’ under the ‘VLE registration’.

Step 4: Select your application type. If you are an individual, select ‘CSC VLE’. Otherwise, choose one of the other options that apply. Enter your TEC Certificate Number. You can apply for the certificate from the same portal. Enter your mobile number, email, and captcha code. Then, select ‘Submit’. Complete the OTP verification.

Step 5: On this page, fill in your name, date of birth, gender, location type (rural or urban), authentication type (OTP, fingerprint, etc.), and captcha. Then, click on ‘Submit’.

Step 6: In the thorough application form, enter your personal details, location details (longitude and latitude using a map), banking details, your address, submit your photo, etc., carefully. Make sure to read the terms and conditions and re-check all the information you have filled in before you click on ‘Submit’.

Step 7: After submitting, you will be given an ‘Application form reference ID’. Write it down or save it in your system for later reference in the application process.

After completing the above steps, you will receive an acknowledgement mail on your registered email address. The application is forwarded to the nearest District Manager of CSC for online verification. However, in some cases, they may visit your centre’s location and then approve it.

Adding an operator to CSC registration

You can also register yourself for CSC by adding yourself as an operator. This is a shorter way. To do this, you will have to register as an operator with an individual who already has an ID and password for CSC. After that, you will get your login credentials and start operating a CSC in a few minutes.

How to check your CSC registration status?

You can monitor your application progress from the portal. With the below-mentioned simple steps, you can check the status of your CSC Digital Seva Portal application:

Step 1: Go to https://register.csc.gov.in/register/status

Step 2: Enter the Application Reference ID that you received in your email after completing the registration process. Fill out the captcha details and click on ‘Submit’.

You can now view the status of your application. In case your application is approved, you will receive your Digital Seva login details on your registered email ID and mobile number. You can reset your password on the portal and start availing and providing the services.

Digital Seva Portal login

After receiving your CSC Digital Seva login ID and password via your registered mobile number and email, follow the below steps to access your account on Digital Seva Portal:

Step 1: Go to the Digital Seva Portal.

Step 2: Click the ‘Login’ button.

Step 3: Enter your username, email address, and password. Click on ‘Sign In’.

You can now access the CSC Digital Seva Portal’s Dashboard and provide various services to citizens.

How to apply for a CSC TEC Certificate?

  1. Visit the official CSC Digital Seva Kendra portal
  2. Under ‘Apply’, click on ‘TEC Certificate’
  3. Wait to be directed to a new website. Then click on ‘Login with us’
  4. Under ‘Public Users’, click on ‘Register’
  5. Fill up the registration form by giving all the details
  6. Upload photo
  7. Enter the captcha code
  8. Click on ‘Submit’
  9. Pay Rs. 1,479 through your debit card, credit card, net banking, or UPI.
  10. You will receive CSC login ID and password
  11. Log in using your credentials to access the learning page and syllabus
  12. Appear for an examination and get a TEC certificate upon successfully clearing the exam

Services of Digital Seva Portal

Following are a few services that you can avail from the CSC Digital Seva Portal:

  1. Government’s citizen services
  1. Documents such as passport and PAN card
  1. CSC customer services
  1. Electricity related
  1. Health services

6. Agricultural services for farmers

  1. Agricultural services for farmers
  1. Travel services
  1. Banking services
  1. Financial services
  1. Insurance
  1. Education
  1. Other online services available on the CSC Digital Seva Portal are:

How to reprint CSC Digital Seva Portal application?

How to update CSC Digital Seva Update UID Token?

How to view your CSC Digital Seva credentials?

How to do CSC Re-registration?

Once you are registered for CSC, you are required to renew it every year. You can do it by visiting the official website.

CSC Digital Village Scheme

Also called CSC Digi Gaon Yojana, the CSC Digital Village Scheme aims to digitise every village and connect them while helping rural citizens become digitally literate. You can view the list of CSC digital village VLE on the official website of Digital Village. Nearly 2.5 lakh gram panchayats fall under the ambit of this scheme, and they have easy access to services like healthcare, financial, telemedicine, education and skill development.

How to get the CSC Digital Village VLE list online?

CSC Digital Seva portal contact

For any help, you can call on the tollfree number 18001213468 or write to helpdesk@csc.gov.in.

How to file a grievance in CSC Digital Seva?

Conclusion

CSC Digital Seva Portal is a helpful step by the government toward digitisation. Currently, there are over 4 lakh CSC centres in India. The government’s mission to reach every citizen and make all the services available to them seems like a possibility with the help of the CSC Digital Seva Portal. It is also a great employment opportunity.

FAQs

What is TEC?

TEC is the abbreviation for Telecentre Entrepreneur Course. It is a certification course that is introduced by the CSC academy. The TEC certificate is required to open a CSC Digital Seva Portal.

What is the TEC program registration fee?

Although the CSC registration process is free, you need to pay for the TEC program. The fees for the program are about Rs. 1,479 plus GST.

What is a Self-Help Group (SHG)?

An SHG is a voluntary association of about 10-20 individuals living in the same region and working together to help others. They participate in village events and collaborate to uplift group members.

Is a TEC number required for VLE registration?

To register as a VLE, you need a TEC certificate number. You can use the Digital Seva Portal to complete the TEC certification.

Is using the CSC Digital Seva Portal free?

No. For the variety of essential services it offers.

What are the minimum educational qualifications required for Digital Seva Portal registration?

An individual has to be a 10th pass to apply for Digital Seva Portal registration.

Senior Content Writer at Tickertape

Aradhana Gotur is a Content Writer with 4 years of experience in personal finance, stock markets, and lifestyle areas. Having recognised the power of words, she constantly works on using them to enhance financial awareness among the masses and meet business objectives. One of her greatest strengths is breaking complex concepts in an easy-to-understand way.

Latest posts by Aradhana Gotur (see all)

Related Posts

Sukanya Samriddhi Yojana

Sukanya Samriddhi Yojana: Eligibility, Benefits, How to Apply, Withdrawal Rules, and More

Aug 17, 2022

PF withdrawal form

PF Withdrawal Form: Eligibility, Rules, and How to Claim

Jul 29, 2022

form 15g

Form 15G: Key Information and How To Fill the Form for PF Withdrawal

Jul 28, 2022 0 Comments Inline Feedbacks View all comments Load More Comments Tickertape users can easily calculate the potential future returns of their portfolio Download App

Tickertape users can easily calculate the potential future returns of their portfolio Download App

The blog posts/articles on our platform are purely the author’s personal opinion and do not necessarily represent the views of Anchorage Technologies Private Limited (ATPL) or any of its associates. The content in these posts/articles is for informational and educational purposes only and should not be construed as professional financial advice. Should you need such advice, please consult a professional financial or tax advisor. The content on our platform may include opinions, analysis, or commentary, which are subject to change, without notice, based on market conditions or other factors. Further, the use of any third-party websites or services linked on the website is at the user's discretion and risk. ATPL is not responsible for the content, accuracy, or security of external sites. Investments in the securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI, membership of BASL (in case of IAs) and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors. The examples and/or securities quoted (if any) are for illustration only and are not recommendatory. Any reliance you place on such information is strictly at your own risk. In no event will ATPL be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

By accessing this platform and its blog section, you acknowledge and agree to the Terms and Conditions of this website, Privacy Policy and Disclaimer.